What time is check in?
What time is check out?
12 noon. Feel free to sleep in!
Can I check out late?
We try to accommodate late check-out requests when we can. Late check-out availability depends on the number of check ins we have scheduled for that day. To request a late check out, stop by the front desk on the evening before your departure or in the morning on the date you are scheduled to depart. We’ll do our best.
Is there valet parking?
Yes, valet parking is available for an extra charge. Our parking garage is equipped with electric vehicle and Tesla charging stations.
Can I charge my electric car?
Yes! We offer electric vehicle charging included with your stay. Please let our team know upon arrival for parking arrangements.
Where can I work out?
Our fitness center is located on the second floor and is open 24 hours a day. We offer top-of-the-line equipment in our fitness centers, including Peloton Bikes, to our signature Well + Fit kit delivered to your room.
Is there an amenities fee?
Yes, the daily guest amenities fee is $20 plus tax.
Where can I print my boarding pass?
The front desk team is always happy to help you print your documents.
Is there any way to do laundry?
We don’t have self-service laundry facilities, but we do offer same-day dry cleaning and laundry service. Laundry bags and forms can be found in your closet. Drop your laundry at the front desk by 9 a.m. and you’ll have it back by 6 p.m.
How can I make calls?
Local and toll-free number calls are included with your stay. Long distance fees vary.
Are pets welcome?
Yes, we will happily greet your furry companion with a pet bed, bowls, toy, tasty treat, and a list of local pet resources. A $25 pet fee applies.
There's so much to do in Portland, where do I start?
Stop by the front desk and let us help you map out your visit; we’ll make you feel like a local in no time.
Wi-Fi is always included with your stay at Hotel deLuxe. We also offer Afternoon Tea Service Thursday-Sunday in Gracie’s. We show classic films in our Screening Room from time to time – check out our Pop Up Cinema page for the latest schedule. And, don’t miss our Creator Close-ups for tastings in our lobby from some of Portland’s top makers. For more hotel offerings, take a look at our signature amenities.