We are people first, hoteliers second. The wellbeing of our guests, team members and community are our number one priority today and every day. Our guest wellbeing and sanitization standards have been implemented at Hotel Murano and across all Provenance hotels.
For your safety and the safety of our staff, we have implemented:
- A limited contact check in process
- Accredited Health, Safety and Cleaning Processes
- Virtual Concierge Services
All paper and reusable informational collateral has been removed from our rooms, but guests can learn more about available services by sending a text to Paige, our Virtual Concierge. Instructions for Paige will be provided at check-in by your desk agent. Guests can also request a contactless check-in, which can be arranged in advance.