Cleaning & Sanitation
We’re implementing a guest well-being and sanitization standard at Villa Royale and at each Provenance Hotel, driven by local and state health organizations, American Hotel and Lodging Association guidelines and CDC guidance. Our team is trained on COVID-19 safety and sanitation protocols, and will be taking necessary precautions to ensure a safe environment for our guests.
We have increased the frequency of property-wide cleaning and disinfecting measures, covering guest rooms, high-touch surfaces and everything in between, including public areas, entrances, elevators, restrooms and back-of-house.
While on our property, should you or any guest start exhibiting symptoms of COVID-19, please alert a member of the Villa Royale staff immediately.
Employee temperature checks are conducted daily. Any employee with a fever (over 100° F) or showing signs or symptoms of illness or virus will be immediately directed toward appropriate medical care facilities.