Cleaning & Sanitation
We’re implementing a guest wellbeing and sanitization standard at Villa Royale and each Provenance Hotel, driven by local and state health organizations, American Hotel and Lodging Association guidelines and CDC guidance. Our team is trained on COVID-19 safety and sanitation protocols and will be taking necessary precautions to ensure a safe environment for our guests.
We have increased the frequency of property-wide cleaning and disinfecting measures, covering guest rooms, high touch surfaces, and everything in between like public areas, entrances, elevators, restrooms and back of house.
Wellness Checks
While on property, should you or any guest start exhibiting symptoms of COVID-19, please alert a member of the hotel staff immediately.
Employee temperature checks will be conducted daily. Any employee with a fever (over 100° F), showing signs of illness or virus symptoms will be directed immediately toward appropriate medical care facilities.