We are people first, hoteliers second. The well-being of our guests, team members and community are our number-one priority today and every day. Our guest well-being and sanitization standards have been implemented at Villa Royale and across all Provenance hotels.
For your safety and the safety of our staff, we have implemented:
- A limited contact check-in process
- Accredited Health, Safety and Cleaning Process
- Virtual Concierge Service
All paper and reusable informational collateral has been removed from our rooms, but guests can learn more about available services by sending a text to Paige, our Virtual Concierge. Instructions for Paige will be provided at check-in by your desk agent. Guests can also request a contactless check-in, which can be arranged in advance.